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Shipping & Returns

Last Updated: 08/14/2026

Thank you for shopping with Shopping Dreams. This policy explains how orders placed through www.shoppingdreams.net are processed, shipped, returned, and refunded. By placing an order, you agree to the terms below. Nothing in this policy limits rights provided by applicable law.

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1. Order Processing

Orders are generally processed within 2 business days after payment is approved. Processing time is separate from shipping time. Orders placed on weekends or holidays may begin processing on the next business day.

Processing may take longer during holidays, promotions, severe weather, or periods of high demand. We may cancel an order because of payment issues, suspected fraud, inventory errors, shipping restrictions, or incorrect product or pricing information. If a paid order is canceled, the amount charged will be refunded to the original payment method.

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2. Shipping Destinations and Costs

We currently ship to United States of America.

Shipping charges are calculated and displayed at checkout. Rates may vary according to the destination, product, package size, supplier, and selected shipping method.

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3. Estimated Delivery

Estimated timeframes are:

  • Processing: 2 business days;

  • Standard shipping: 5-10 business days after shipment;

Delivery dates are estimates unless expressly guaranteed at checkout. They may vary according to the product, destination, carrier, inventory location, customs procedures, and other circumstances beyond our control.

Because we use a dropshipping model, products may be sent directly by third-party suppliers or fulfillment centers located in the United States or other countries. Items from the same order may arrive in separate packages, on different dates, and with different tracking numbers.

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4. Tracking and Delays

When tracking is available, we will send it to the email address provided during checkout. Tracking may take 24–72 hours to update after shipment.

If we cannot ship within the timeframe promised at checkout—or within 30 days when no shipping timeframe was provided—we will notify you and provide a revised date when available. You may accept the delay or cancel the affected order for a full refund, as required by applicable law.

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5. Address Changes and Undeliverable Packages

Customers are responsible for providing a complete and accurate shipping address. To request a correction or cancellation, contact contact@shoppingdreams.net within 72 hours of placing the order. We cannot guarantee changes after processing has begun.

If a package is returned because an address was incorrect or incomplete, or because delivery was refused, the customer may be responsible for reshipment and return-to-sender costs, where permitted by law.

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6. Lost or Missing Packages

If your package has not arrived within 20 business days after the estimated delivery date, contact contact@shoppingdreams.net with your order number.

For packages marked as delivered but not received, verify the address, check the delivery area and with household members or neighbors, and contact the carrier. Please also allow 2 business days, as some packages are marked delivered shortly before arrival.

If the package still cannot be found, notify us within 5 days of the recorded delivery date. We will review the case with the carrier or supplier. Any replacement or refund will depend on the investigation and applicable law. We are not responsible for theft after confirmed delivery, except where required by law.

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7. Damaged, Defective, or Incorrect Items

Please inspect your order after delivery. If an item is damaged, defective, incorrect, or incomplete, contact us within 3 days at contact@shoppingdreams.net.

Include your order number, a description of the problem, and clear photographs or videos of the item, packaging, and shipping label. Do not discard the product or packaging until the request has been reviewed.

If approved, we may provide a replacement, refund, replacement part, or another appropriate solution. We will cover approved return shipping when the problem was caused by us, our supplier, or the carrier.

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8. Returns

Eligible products may be returned within 30 days after delivery. Returned items must be unused, unworn, unwashed, unaltered, and in the condition received, with their original parts, accessories, tags, and packaging when reasonably possible. Proof of purchase is required.

Products showing signs of outdoor use, installation, exposure to water or dirt, odors, stains, wear, damage, or alteration may not be accepted.

The following items are not returnable unless damaged, defective, incorrect, or otherwise required by law:

  • Gift cards;

  • Final-sale, clearance, or personalized products clearly identified as non-returnable;

  • Used or altered products;

  • Products missing essential parts, accessories, tags, or hygiene seals;

  • Intimate apparel, swimwear, socks, or other hygiene-sensitive items after use or removal of a protective seal; and

  • Hazardous materials or products subject to special shipping restrictions.

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9. How to Request a Return

Contact contact@shoppingdreams.net with your order number, the item you wish to return, and the reason for the request.

If approved, we will provide return instructions and the correct return address. Do not return an item to the address shown on the original package. Because different fulfillment partners may ship our products, that address may not accept returns.

Unauthorized returns may be refused. Approved returns must be shipped within 5 days after instructions are provided. Keep your tracking number and shipping receipt until the return is completed.

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10. Return Shipping

For returns based on preference, size, color, or an ordering mistake, return shipping is customer's responsibility..

For approved damaged, defective, or incorrect items, we will provide a prepaid label or reimburse reasonable approved return shipping expenses.

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11. Refunds

After receiving and inspecting the return, we will notify you whether the refund was approved. Approved refunds will be issued to the original payment method within 30-60 business days. Your bank or payment provider may need additional time to post the credit.

Applicable shipping costs, return expenses, or restocking fees may be deducted as explained in this policy. If we cancel an order because it cannot be shipped, you will receive a full refund rather than store credit.

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12. Exchanges

  • Exchanges offered: Contact contact@shoppingdreams.net within the return period. Exchanges depend on product availability and may be processed as a return followed by a new order.

  • No direct exchanges: Return the eligible item for a refund and place a new order for the preferred product, size, or color.

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13. Order Cancellations

Cancellation requests must be sent to contact@shoppingdreams.net within 72 hours after the order is placed. We cannot guarantee cancellation once fulfillment or shipping has begun.

If the order has already shipped, follow the return procedure after delivery. Do not refuse delivery unless instructed by us, as refusal may cause delays or additional charges.

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14. Contact Us

For questions about shipping, returns, or refunds, contact:

Shopping Dreams
Email: contact@shoppingdreams.net

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